No unnecessary delays. No communication black holes. No design surprises.
Our transparent, five-step process ensures that you remain in the loop from design to delivery.
1. Consultation
During your initial consultation, we discuss your project specifications, timeline and requirements, including wood type and other materials and design considerations unique to your job.
2. Design & Technical Review
Our expert design team closely reviews your CAD files or designs a custom solution from scratch. Our technical team makes sure that each wood pallet design and metal & wooden crate design will stand up to weight, stress and domestic or international shipping standards.
3. Production
Our in-house production team at one of our 13 facilities fabricates your shipping solution, using a variety of materials that provide the best results at the best price.
4. Testing
Your crate undergoes rigorous testing under simulated shipping conditions, including drop/shake testing, impact testing and vibration testing to ensure superior performance under stress.
5. Delivery
No matter what your timeline or location, we deliver your crating to your location on-time, every time. In addition to rush services, we offer same-day delivery on a wide assortment of our most common products.